Windows cannot connect to the printer error 0x00011b | Shared Printer issue Fixed Updated

When you trying to add a network printer, you may get the following error message "Windows cannot connect to the printer. Operation failed with error 0x0000011b

How To Fix Windows Shared Printer error 0x00011b

Windows-cannot-connect-to-the-printer-0x0000011b
Windows cannot connect to the printer error 0x00011b issue Fixed 4

If you can’t print to a network printer, or if you can’t install or connect to a network printer with the “Operation failed with error 0x0000011b” error or you get a 0x0000011b printer error when trying to print to a network printer on Windows 10 and Windows 11, TechVirundhu guides you 3 ways fix this shared printer issue.

How to Fix Printer Error 0x0000011b?

Sometimes, when you try to print from a shared printer on the network, you get “Windows cannot connect to the printer. Error: Operation failed on network with error 0x0000011B“. If you face this problem, refer to this article.

There are 4 possible solutions for error 0x0000011b, try them one by one until the error is resolved.

Solution 1: Install Every Pending Update

If your Windows 11/10 is still pending updates, it is recommended to first make sure you are using the latest patches. The steps are as follows;

Step 1: Press Win + R key to open Run dialog box. Type ms-settings:windowsupdate and press Enter to open the Windows Update page.

Step 2: Go to the right menu and click on Download Now if a new update is available. If there are no pending updates, click Check for Updates to scan.

Step 3: Wait for each pending update to install, then restart your computer and wait for the next boot to complete.

After that, you can check for error 0x0000011b exists.

Solution 2: Uninstall Problematic Windows Updates

If you start getting error code 0x0000011b after installing the latest Windows updates, uninstall them and see if that helps. Many Windows 11 users confirmed that uninstalling KBKB5005565 and KB5005568 solved the problem. Here is the guide:

Step 1: Open the Run dialog box, then type appwiz.cpl and press Enter to open the Programs and Features page.

Step 2: Click View Installed Updates from the menu on the left. If prompted again to grant administrative rights, click the Yes button.

Windows cannot connect to the printer error 0x00011b
Click and View installed windows updates

Step 3: Once in the Installed Updates tab, review all the installed updates and locate the KB5005565 update. Then right click on it and select Uninstall.

Windows shared printer cannot connect error 0x00011b
Select and Uninstall that windows update

Step 4: On the next line, click Yes to confirm the uninstallation of the problem security update.

Alternatively, you can use the command line to remove recently installed Windows updates.

Step 1: Click on the search icon and type cmd in the search field.

Step 2: Right-click on Command Prompt and select Run as administrator option.

Step 3: Type the wusa /uninstall /kb: command and press Enter. Type the KB number after the colon. For example, if you want to uninstall KB5004567, type the command line wusa /uninstall /kb:KB5004567.

After uninstalling the update, check if Windows could not connect to the printer error 0x0000011b.

Solution 3: Disable CVE-2021-1678 Mitigation

Disable the CVE-2021-1678 mitigation is the way to fix the error 0x0000011b. Here is the guide:

Step 1: Open the Run dialog box, and then type regedit and press Enter to open the Registry Editor.

Step 2: Navigate to the following location:

HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print

shared printer cannot connect error 0x00011b
Windows cannot connect to the printer error 0x00011b issue Fixed 5

Step 3: Right click on Print and select New > DWORD (32-bit) Value.

Step 4: Name the new key RpcAuthnLevelPrivacyEnabled.

Step 5: Double click on the new key and set its Value data to 0 and click OK.

Step 6: Restart your computer and check if the error 0x0000011b persists.

Solution 4: Download and Merge the Registry File

If you try all above solutions even though shared printer issue persist, just download this registry key and fix your shared printer issue in single click.

What’s Inside the Registry Key

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows NT\Printers\RPC]
"RpcUseNamedPipeProtocol"=dword:00000001
"RpcProtocols"=dword:00000007
"ForceKerberosForRpc"=dword:00000001

[HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print]
"RpcAuthnLevelPrivacyEnabled"=dword:00000000

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